Privacy Policy

IssuePay is committed to protecting your privacy. This Privacy Policy describes what data we collect, how we use it, and your rights when using our platform.

1. Scope

This policy applies to the IssuePay website and app features, including account creation, job posting and job applications, candidate management, profile/resume tools, meetings/calls, and subscription/billing experiences.

2. Data We Collect

  • Account Data: name, email, username/handle, profile image, authentication identifiers.
  • Social Login Data: limited profile data from providers such as Google, GitHub, and GitLab when you choose OAuth login.
  • Profile & Resume Data: CV/resume files, experience, skills, education, links, and related profile content.
  • Jobs & Recruitment Data: job postings, applications, answers, notes, candidate status, and related hiring workflow data.
  • Usage & Device Data: logs, feature usage, approximate technical metadata, and security/anti-fraud signals.
  • Payments & Subscription Data: billing/subscription metadata handled through payment processors (we do not store full card details on our servers).
  • Communications Data: support messages and user-submitted content in platform communication features.

3. How We Use Your Data

  • Provide and operate IssuePay services.
  • Authenticate users and secure accounts.
  • Enable job applications, candidate review, and hiring workflows.
  • Deliver product functionality such as profile/CV tools and related automation features.
  • Process subscriptions, credits, and transactional operations.
  • Improve reliability, performance, and user experience.
  • Comply with legal obligations and enforce platform terms.

4. Lawful Basis (GDPR)

Where applicable, we process personal data under one or more lawful bases: contract performance, legitimate interests, consent, and legal obligations.

5. Data Sharing

We share data only when necessary to operate the platform, including:

  • With organizations you apply to or interact with in recruitment workflows.
  • With infrastructure and service providers (hosting, analytics, authentication, communications, payments).
  • When required by law, legal process, or to protect rights, users, and platform integrity.

6. International Transfers

If data is processed outside your jurisdiction, we implement appropriate safeguards as required by applicable law.

7. Retention

We retain data only as long as necessary for the purposes described in this policy, legal requirements, dispute resolution, and platform security.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object, or port your data, and to withdraw consent where processing is consent-based.

9. Security

We use administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is fully risk-free.

10. External Links

IssuePay may link to third-party websites. We are not responsible for their privacy practices.

11. Updates

We may update this Privacy Policy periodically. Continued use of IssuePay after updates indicates acceptance of the updated policy.

12. Contact

For privacy requests or questions, contact us through our support channels.

Privacy Policy | IssuePay

Effective Date: 5th April 2026